Hi ,

Thank you for submitting your Fast Track Resolution request.

Your request has been received by our team and will be reviewed as a priority. Our aim is to get straightforward issues resolved as quickly as possible and, where appropriate, arrange any required replacement items or parts without unnecessary delay.

What happens next?

* Our Fast Track team will review the information you have provided and determine the quickest and most appropriate way to resolve the issue.

* If we have everything we need and your request is suitable for Fast Track Resolution, we'll get to work on resolving it as soon as possible.

* Please note: Some issues require additional information, technical assessment or further investigation and therefore cannot be completed through the Fast Track process.

* If this applies to your request, there's no need to submit another claim.
We'll ensure your case is passed to our Warranty Team and continues to be dealt with as a priority. Further correspondence may then come from warranty@hallmarkpanels.com.

We operate Monday – Friday | 9:00am – 5:00pm Requests submitted outside these hours will be picked up by the team during the next working day.

Our priority is to get your issue resolved as quickly as possible.

Hallmark Doors & Panels